At Swole Spartan, we prioritize the timely and secure delivery of our products to ensure customer satisfaction. Our shipping policy is designed to provide clarity and efficiency in the order fulfillment process.

All orders are processed within 1-3 business days. During peak seasons or promotional events, processing times may extend slightly. Once your order is processed, you will receive a confirmation email containing tracking information, allowing you to monitor the status of your shipment.

We utilize TCS, a reputable courier service, to handle our deliveries. This partnership ensures that your products are transported with care and arrive in optimal condition. Our shipping options include standard delivery, which typically takes 3-7 business days, depending on your location.

In the event that your order is damaged during transit, we encourage you to contact our customer service team immediately. We are committed to addressing any issues promptly and effectively. To facilitate a smooth resolution, please retain all packaging materials and documentation related to the shipment.

We understand that sometimes exchanges may be necessary. If you wish to exchange an unopened item, you may do so within 7 days of the purchase date. Please note that shipping costs for returns or exchanges are the responsibility of the customer. Items must be in their original, unused, and unopened condition to qualify for an exchange.

Our commitment to authenticity is paramount. If you receive a product that you believe to be counterfeit, we offer a money-back guarantee upon verification. This policy reflects our dedication to providing only genuine and high-quality products to our customers.

For any inquiries regarding your order status or shipping details, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure that your experience with Swole Spartan is seamless and satisfactory.